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HIGHLIGHTS
CLIENT OVERVIEW
This client is a Bedfordshire-based care provider managing a significant mobile estate of 180 tariffs and 160 devices. With 100 employees operating in high-pressure healthcare environments, reliable and scalable connectivity is essential for coordinating care.
Despite the complexity of their account, the business suffered from an outdated data structure that was no longer fit for purpose. Working with their consultant, Johnny, our client initiated a phased migration to Future Mobile to anchor their long-term costs and modernise their data architecture.
The client was managing 122 active users under a legacy framework that hindered operational growth:
Inefficient Shared Data: A critical segment of 40 lines was operating on an outdated shared data model, capped at just 60GB.
Inflated Per-User Costs: The existing plan cost £11 per user, which, at scale, created an unnecessary drain on the company’s monthly budget.
Scaling Barriers: The restrictive nature of their previous plan made it expensive to add the new hardware (such as tablets) required for modern care reporting and documentation.
Johnny implemented a strategic “Future Mobile” overhaul designed to deliver more capacity for less expenditure:
Phased Pooled Data Migration: We moved the 40 eligible lines onto a 36-month Pooled Data model. This provided a collective data reservoir that is more efficient than individual or rigid shared plans.
Hardware Expansion: To support digital care plans, we provided 20 additional data-only SIMs for tablets at zero extra monthly line rental, allowing the client to scale their device count without increasing their bill.
Built-in Safeguards: We implemented “Bill Shock” protection, featuring an auto-scaling mechanism of just £1 per user if limits are exceeded, coupled with a fixed 6% annual price cap for long-term predictability.
The transition to a Pooled Data model transformed our clients’ mobile estate from a restrictive overhead into a scalable asset.
Slashed total monthly expenditure from £440 to £320.00, representing a 27% reduction in fixed costs.
Achieved a verified £120 monthly saving, equating to £1,440.00 in annual budget reclamation.
Doubled the available data capacity from 60GB to 120GB, providing 100% more data for 27% less spend.
Reduced the per-user monthly cost from £11 to £8, significantly lowering the cost of entry for new connections.
Secured 20 additional SIM-only connections for tablets with zero impact on the monthly line rental, facilitating “Zero-Cost” digital expansion.
Future-proofed the account against unexpected market fluctuations and data overages through fixed price caps and auto-scaling protection. Plan auto-scales for just £1 per user if they exceed data limits, alongside a fixed 6% annual price cap.
BEFORE
AFTER
This case study demonstrates that large-scale accounts (180+ connections) often hold the greatest potential for cost-displacement. For the client, we didn’t just cut the bill in half; we doubled their data and added 20 new devices to the estate for free. We ensure that care providers can focus their budgets on frontline services rather than inflated network fees.
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