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MIN READ
HIGHLIGHTS
CLIENT OVERVIEW
This client is a London-based employment agency with a workforce of seven employees. As a business operating in the recruitment sector, their daily operations rely heavily on constant communication with both candidates and clients, often across international borders. Before partnering with us, the firm was managing five mobile connections through Vodafone.
Despite their relatively small team size, their specific operational requirements, particularly around international connectivity, meant they were operating on a high-cost legacy framework that was no longer fit for purpose for a growing boutique agency.
The primary challenge for this client was twofold: prohibitive costs and restricted scalability. The client was paying approximately £200 per month due to essential roaming and International Direct Dial (IDD) usage, which are critical for their international recruitment efforts.
Additionally, they had hit a “growth ceiling” with their previous provider; Vodafone imposed a maximum limit of six lines per individual account. As the agency looked to expand its headcount, this administrative restriction became a significant barrier to their long-term business goals.
Akta proposed a full migration to EE Business to provide the infrastructure necessary for an expanding agency. The solution focused on removing technical barriers while aggressively reducing expenditure:
All Rounder Plan Migration: We moved all five lines onto EE Business All Rounder plans, which include flexible roaming and IDD options as standard.
Switchable Add-ons: We implemented switchable roaming and IDD add-ons, giving the client granular cost control and the flexibility to toggle features as their international needs change.
Scalability Unlocked: By moving to a business-tier account, we removed the six-line restriction, providing a significantly higher allowance for additional connections to support future hires.
Professional Stewardship: The client was assigned a dedicated account manager to provide ongoing billing assistance and estate support.
By transitioning to a tailored EE Business solution, Akta delivered a more robust infrastructure that successfully balanced international functionality with significant cost reclamation:
Slashed the monthly expenditure from £200 to just £105, representing a 47.5% saving.
Reclaimed £1,140 in annual budget that can now be reinvested into the agency’s growth.
Eliminated account limitations, allowing the business to scale beyond the previous six-line cap.
Optimised international operations with switchable IDD and roaming add-ons for five connections.
BEFORE
AFTER
For a growing employment agency, the ability to scale without administrative friction is just as important as the bottom-line savings. This case study illustrates how “outgrowing” a network’s standard account limits can lead to unnecessary costs and operational bottlenecks.
By migrating to a managed business account, the client gained a professional-grade platform that shields them from high roaming charges while providing the freedom to add new staff instantly. It proves that a strategic move to the right network does not just save money; it provides the technical foundation for a business to scale without limits.
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