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What is an eSIM & How to Set One Up: Ultimate Guide

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Reviewed by Angelique Caracciolo

Updated Jul 10, 2026

⏩ The 30 sec summary

An eSIM, or embedded SIM, is a digital version of the traditional physical SIM card that is built directly into your smartphone, tablet, or laptop. In this post, we explain how eSIMs work, the benefits they offer for businesses, such as effortless switching between networks and easier travel roaming, and provide a step-by-step guide to getting yours set up. Whether you are looking to streamline your fleet or just want to use a second business number on one device, this guide covers everything you need to know.

Jacob Williamson

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Our advice: If you manage a mobile fleet, do not wait for the next contract renewal to start testing eSIMs. Request a handful of eSIM-compatible handsets and run a pilot programme with a small group of staff who travel frequently. The time saved on physical SIM swaps and the added flexibility of running personal and business numbers on a single device will quickly prove the value of transitioning your wider team to this technology.

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What's covered

The mobile industry is rapidly shifting away from physical plastic cards in favour of eSIM technology. For modern businesses, this change is more than just a convenience; it represents a fundamental upgrade to how you manage your mobile assets. By replacing the traditional removable chip with a digital profile that can be activated over the air, eSIMs provide a level of agility that physical SIM cards simply cannot match.

In this guide, we’ll explain what an eSIM is, how it works, and how to activate one on iPhone or Android. We’ll also explore the benefits of business eSIMs vs. consumer eSIMs, and why so many UK companies are making the switch.


Already clued up on eSIMs and want one for yourself? Browse our full range of Business eSIM deals and get yours now.

Want a personalised recommendation?

The way we connect our devices is changing. If you’re still relying on traditional SIM cards, it might be time to consider switching to an eSIM. Whether you’re managing mobile connectivity for a large business, setting up your new iPhone, or planning international travel, understanding what an eSIM is (and how to use it) can save you time, money, and frustration.

1. What is an eSIM?

An eSIM (short for embedded SIM) is a digital SIM card built directly into your smartphone, tablet, or smartwatch. Unlike a traditional SIM, there’s no physical card to insert or swap. Instead, your mobile network profile is downloaded onto your device via a secure connection.

Row of annotated SIM cards, including regular SIM, Mini, Micro, Nano, and eSIM

It does everything a physical SIM does; connects you to a network, enables calls, texts and data… but with added speed, convenience, and security.

🔑 Key Benefits of eSIM:

  • Less chance of damage, theft, or SIM loss
  • No physical SIM required
  • Instant activation via QR code or app
  • Store multiple profiles on one device (ideal for business & travel)
  • Remote provisioning for IT teams or network providers

2. eSIM vs Traditional SIM: What’s the Difference?

Feature eSIM Traditional SIM
Form factor Built into the device Removable plastic chip
Activation Remote via QR code or app Requires a physical card
Setup time Instant Can take days (especially for businesses)
Security Encrypted & secure Can be lost, stolen, or cloned
Multi-line support Easy to store multiple profiles One SIM = one profile
Management Ideal for remote device management Manual handling required

In short: eSIMs are faster, safer, and smarter.

3. Does My UK Network Support eSIM?

Yes – most major UK networks now support eSIM, including:

  • EE: Supports eSIM for phones, wearables and business users
  • O2: eSIM available for pay monthly and business plans
  • Vodafone: Offers eSIM across consumer and business contracts
  • Three: eSIM support is now live for selected phones and business plans

Not all devices or plans support eSIM by default, so it’s best to check with your provider or device manufacturer. Visit our Business eSIM deals to find your favourite!

4. Business eSIM: Why It’s Better Than Consumer eSIMs

eSIMs are especially powerful for businesses. If your company relies on mobile teams, remote staff, or is managing multiple devices, a business eSIM setup can save serious time and money.

Male and female office workers hold up business eSIM card

✅ Benefits of Business eSIMs:

  • Faster onboarding: Activate new staff or replace devices instantly
  • Central management: Provision and control eSIMs across your team
  • BYOD-friendly: Add work lines to personal phones (dual SIM)
  • Secure: eSIMs can’t be lost, cloned or removed
  • Multi-network flexibility: Switch between providers (EE, Vodafone, O2, Three) remotely
  • Tailored plans: Business eSIM deals often include discounted rates, bulk pricing, and account management

At BusinessMobiles.com, we offer bespoke business eSIM plans across all major UK networks, with same-day activation, expert support, and cost-effective bundles.

🛒 Browse our full range of Business SIM-only deals here.

5. How to Set Up an eSIM

Setting up an eSIM is quick and straightforward. Here’s how to get started, whether you’re using an iPhone or Android phone:

a) How to Set Up an eSIM on iPhone

Apple has supported eSIM since the iPhone XS. Newer models even support dual eSIM (two active profiles with no physical SIM).

4 iPhone screens showing step by step instructions on how to set and use a business eSIM on Apple iPhone

Steps:

  1. Check compatibility
    Go to Settings > General > About and look for “Available SIM” or “Digital SIM”.

  2. Get your eSIM QR code
    Your mobile provider (or BusinessMobiles.com) will send a QR code to scan.

  3. Activate your eSIM
    • Go to Settings > Mobile Data > Add eSIM
    • Tap Use QR Code
    • Scan the code provided
    • Follow the prompts to label your line (e.g. Work, Personal)

  4. Choose your default line
    You can use your eSIM for calls, texts and data, or set up both SIMs to work side-by-side.

Want to learn more? Read the official eSIM iPhone guide from Apple.

b) How to Set Up an eSIM on Android

Most Android flagships now support eSIM, including Samsung Galaxy, Google Pixel, and newer Motorola and Sony models.

3 screenshots of Samsung phones with instructions on how to install, set-up, and use a business eSIM on Android


Steps (Samsung Galaxy example):

  1. Check eSIM support
    Go to Settings > Connections > SIM Manager
    If “Add Mobile Plan” appears, your device supports eSIM.

  2. Obtain your QR code
    Your provider or eSIM service will send a QR code to activate your line.

  3. Activate your eSIM
    • Open SIM Manager
    • Tap Add Mobile Plan
    • Scan the QR code
    • Confirm download and profile activation

  4. Label and manage lines
    Assign names like “Work” or “Travel” for easy switching.

Tip: Some devices also allow you to manually enter activation details if a QR code isn’t available.


7. Final Thoughts: Is eSIM Right for Your Business

Whether you’re an individual tired of fiddling with SIM trays, or a business looking to modernise your mobile setup, eSIM is the future of mobile connectivity.

It’s faster, more secure, and built for how we use devices today. With support from all major UK networks and growing device compatibility, there’s never been a better time to make the switch.

Need a Business eSIM Plan?

At BusinessMobiles.com, we help UK businesses get the most from mobile, with tailored eSIM plans, flexible contracts, and hands-on support.

Already have a phone but need a number? Learn how to get a UK business number for free now!

Common questions & answers

If we’ve not covered your question here, Book A 15-Min Call with our team to talk about your mobile needs.

How do I get an eSIM in the UK?
You can request an eSIM from your mobile provider or through a business mobile specialist like BusinessMobiles.com. We offer instant provisioning for compatible devices.
Can I have two numbers on one phone with eSIM?
Yes. Most eSIM-compatible phones support dual SIM functionality – one physical SIM and one eSIM, or even dual eSIM (iPhone 13 and newer).
Can I transfer my existing number to an eSIM?
Absolutely. You can port your number to an eSIM profile the same way you would with a physical SIM.
Can I use eSIM abroad?
Yes, many eSIM plans support international roaming or allow you to download local eSIM profiles when travelling. This is especially useful for business users.

📌 The bottom line

Final Thoughts

Embracing eSIM technology is a simple way to modernise your business connectivity. By eliminating the need for physical cards, you remove the risk of losing or damaging SIMs, reduce the time spent on device provisioning, and empower your staff to manage multiple numbers with ease. It is a more secure, flexible, and sustainable approach to mobile management that fits perfectly into the digital-first requirements of the modern workplace.

As more providers and device manufacturers standardise eSIM support, the transition becomes increasingly seamless. We recommend reviewing your current device estate to see where you can begin implementing these digital profiles. With the ability to activate services instantly and manage multiple plans from a single menu, an eSIM strategy will keep your team connected more effectively, allowing you to focus on the work that really matters.

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👋 Meet your author

Jacob Williamson
Jacob Williamson
Marketing Executive

Expert in…

Business Handsets & DevicesEmerging Technology Business ConnectivityAI & Search

Jacob Williamson is a technology writer and Marketing Executive at BusinessMobiles.com, with over four years of experience in the B2B telecoms sector and six years reviewing and testing emerging tech across automotive, consumer electronics, and digital finance. Writing for an independent specialist working across EE, O2, Vodafone, and Three, Jacob focuses on the practical questions business owners and IT managers are actually asking – from handset decisions to network performance, and most things in between.

 

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