In the past year, the world of business has changed drastically. The Pandemic has had a dramatic impact on many business operations, both on and offline. All of a sudden, we’ve either found ourselves having to work from home, shut our doors – or completely revolutionise the way our businesses run and work.
You may have come to the realisation that evolving your business practice is essential in order to continue functioning during these difficult times… but how?
The truth of the matter is that we just don’t know when this is all going to end. We have no idea if things will ever go back to what we once called “normal”. There are many companies out there that unfortunately are just not equipped to deal with this. Meaning they are seriously struggling to make any sort of revenue. That’s where BusinessMobiles.com comes in to help.
We’ve rounded up our top tips on how you can evolve and revolutionize your business to fit with the times, no matter what sector you’re working in.
Learn to Adapt
The future is evolving and entirely unpredictable right now. It’s important to navigate your business through this the best way that you can, and that’s by adapting to what’s happening.
Since the first lockdown began, we’ve seen a wave of changes throughout the working world. Restaurants that have never offered a takeaway service are suddenly offering an entire menu to deliver, businesses that have always flourished with face-to-face meetings are now using video calling platforms, estate agents are offering virtual property-visits, and small-scale businesses are finding new ways to communicate with their customers.
Technology is playing a large part in enabling businesses to adapt and evolve to meet their needs – and the more comfortable you become with using it, the further you can continue to invest in your efforts and find new ways to sell, promote, or deliver your services and products in a slightly different way.
Don’t bury your head in the sand and give up! Now is the time to be brave and come out fighting. Use this time to look at the current state of your business, and figure out which changes you can immediately make to ensure that both your current and future business may benefit and thrive from.
Now is the time to be proactive, and to get communications going. Those who take action now are going to be those who are remembered by their customers. So be sure to stay in touch with clients regularly. Even if it’s just to let them know what’s going on.
There’s more than one way in which your business can pivot to make sure that you remain relevant to your customers and prospects:
Email: Now if you work in an office, chances are that you already have an email broadcasting platform in place to stay in contact with customers and drive sales. If not, there’s no better time to get started with this. There are plenty of great email broadcasting software such as MailChimp, Infusionsoft, ActiveCampaign, and Hubspot. They can be used to send out mass emails to your list of customers. Whether that be a newsletter, an update, or a new deal!
SMS: As we say at BusinessMobiles.com, your mobile phone is the best tool for your business.
Communication is essential, and using SMS as a broadcasting platform is a great way to do that. Whether you’re a hair or nail salon, a restaurant, or working in retail – you most likely have a database of customer phone numbers from appointments, reservations, or receipts. Use those connections to keep going.
There are so many things you can broadcast to your clients. From offers, vouchers, and deals to newsletters and tutorials, to even just letting them know you’re still there and are back to business as usual – it’s important to stay on their radar.
It’s also a great idea to make sure that there’s always a point of contact for customers. So they can easily reach should they wish to speak to someone or ask a question. Evolving your business practice can be simple. Learn how to improve your team’s communication with Slack here.
Mobilise your Workforce
Trying to keep your team connected? Read through our list of the best team work apps to help stay connected now. It’s highly likely that your staff is already working from home, but to ensure that this is functioning as well as it possibly could is so important. Your staff are the foundation of your business that will ultimately hold it together, so it’s essential that they’re working to evolve alongside the business.
At Business Mobiles we have something for every business. So if you want to make the transition to business mobiles a lot smoother we are more than happy to help. Keep your workforce connected in a time where effective communication is key.