Mobile Device Management

Mobile device management helps companies deal with related challenges. Mobile devices and applications are critical to the success of any organization,

Developing an effective enterprise mobility strategy is the first step towards maximizing the power of mobile technology. To realize the full benefits of mobility, organizations need to ensure continued deployment, management and evolution of their mobile environment.

With the implementation of mobile device management (MDM), Bring Your Device (BYOD) strategies and a mobile enterprise application platform, entities have everything they need.

The approach helps organizations manage a wide variety of devices, applications, networks and mobile users. In addition, they can evolve at the same pace as the mobile space.

It is true that these technologies pose a number of challenges. You have to manage security, compliance, devices as well as human capital and costs. You have to set policies to regulate the use of personal devices for work-related matters.

You also need the tools to enforce these policies with the aim to control and regulate behaviour, limit costs, and manage risk across all device platforms.

Managing mobility for your business can bring many benefits in terms of management and organization. The most obvious benefit to mobility is for employees to leverage increased productivity.

With modern tools, they can perform tasks that require constant access to information. This is especially important for business functions that involve regular trips and require access to corporate data to serve customers.

The ability to work anywhere, anytime make it possible for professionals to stay productive while on the go. It also bolsters greater flexibility and ensures optimal operational efficiency.

Video conferencing can be used to organize remote meetings. Some applications can handle scheduling, collaboration, task management and communication between employees.

The Mobile First mantra, which continues to grow has encouraged more people to work remotely. For this reason, companies are increasingly embracing the use of smartphones and tablets in their organizations,

Additionally, they are taking advantage of the best business mobile phone deals.

Mobile devices and applications have led to a digital transformation.

This mobility helps companies connect and collaborate with their employees, regardless of location and time. More importantly, it improves efficiency and productivity.


Importance of a mobile device management

Companies typically create a formal device policy to educate staff about security risks and best practices. A consensus is not enough to protect the devices and sensitive data when travelling.

Several factors must be taken into account to ensure the security and management of corporate data and devices. To do this, you will need a viable device management solution.

MDM software provides IT managers or administrators with centralized control over devices in the cloud. It allows staff to enjoy the versatility and efficiency of mobile devices without compromising business or customer data.

Five key elements of MDM that are useful in businesses include:

– Device security – protect devices from unauthorized access by applying lock access codes. Immediate notification is sent in SIM swap cases followed by a forced exit from the MDM application.

This helps recover stolen devices and business data. There is an integrated messaging platform that allows users to send secure messages.

– Remote management – devices can be enrolled in bulk and then separated into different groups. It is important to whitelist business-related websites on registered devices and allow access to relevant applications only.

This reduces time spent by employees surfing the web and controls the use of device data, thus increasing productivity.

– Application management – all business and professional applications developed internally by your company can be downloaded from the Corporate Store, a central download centre.

An inventory management application is a good example. From the enterprise store, apps can be published to devices that are saved remotely from the dashboard.

– Content management – ensure that business data does not circulate outside the corporate network. MDM solutions provide mobile content management (MCM) through which relevant documents can be uploaded to a single dashboard and then published to registered devices.

In this way, all employees receive uniform, approved and updated documents. Content management also bolsters security.

– Location tracking and geo-fencing – each device registered on the MDM solution can be configured with a geo-fence and its location is available for real-time tracking.

It is important that your IT security professionals monitor vulnerability warnings and security incidents involving mobile devices, and react with updated policies.

Ignoring mobile device management (MDM) alerts can increase the risk of security threats, information loss and even loss of market share.


Basic architecture of an MDM

The basic architecture of an MDM consists of an agent, which is an application that is installed in each of the devices that are to be managed.

It also comes with an implementation server that runs the MDM and a database for storing data.

The agents maintain a connection to the server through a USB connection, Wi-Fi, GPRS, 3G or any other means of data transmission that allows the device management solution to assume control.


Most MDMs with advanced functions have the following characteristics:

Allows installation of applications: you can install applications and execute updates on multiple devices at the same time remotely control connections.

Application selection: MDMs allow you to apply control policies on the applications; this prevents users from executing apps that are not productive for the business.

File synchronization: files are synchronized with the server. A good MDM allows you to control specific functions of the devices, including activating and deactivating the camera, microphone, USB, access to device settings and more.

Some software can let you control the duration of phone calls or the amount of data transmitted and even take action or send alerts in case the maximum limits have been exceeded.

Remote erase is an essential feature used when the device (smartphone or tablet) is lost or stolen and you want to prevent the leakage of data.

Apply password – from the server, you can set a lock password and configure the length and characteristics of acceptable user passwords.

You can specify whether they should be alphanumeric or numeric and stipulate the maximum number of unsuccessful login attempts.



The MDMs come mainly in two software distribution models. SaaS licenses consist of a subscription mode, which requires a monthly payment for the service.

This allows access to the server from any client computer using a web browser or a light agent.


Device management solutions

MDM service providers deliver innovative services and solutions, Bring Your Device strategy and mobile enterprise application platforms.

These solutions minimize the complexity and the cost of operating your business. The services enable businesses to achieve their vision and business objectives.

MDMs also handle configuration, security and compliance management. Organizations that use the software can add and remove mobile devices from their computing environment.

In addition to deploying and monitoring applications, configuring and updating device settings, cleaning or locking lost or stolen devices, and ensuring compliance with policies.

All these activities can be done securely from a remote central point on business-provided devices or personal devices.

Device management plays a critical role in the implementation of a Bring Your Device strategy. Mobility experts can help you define such strategies and policies for your organization.

This makes it easier for you to exercise control over your operations, ensure robust security and maintain ongoing compliance and integrity of your networks and data.

A mobile enterprise application platform provides organizations with the ideal solution to ensure the rapid development, deployment and management of mobile applications.

Service providers offer an integrated and comprehensive mobile enterprise application platform with strong security capabilities.

This enables you to develop a single mobile application and then deploy it to a variety of mobile devices without having to change the logic behind it.

The platform also facilitates the integration, updating and monitoring of applications as well as the analysis and documentation of their use.


Some of the key benefits of device management solutions include:

– Highly efficient centralized management of data, devices and mobile applications

– Accelerated application development and deployment

– Robust data, application and device security

– Increased productivity

– Rapid adaptation to changing business needs and new technologies

– Best VoIP and business mobile phone deals as well as upgrade options like those offered on


Enterprise mobility management

With the rise of mobile, companies are now facing new organizational realities. Managing enterprise mobility is a new challenge that is faced by both small and large companies.

Indeed, mobility is currently one of the most important criteria for developing differentiation and competitive advantage in the market.

Mobility management allows companies to provide employees with mobile access to business files via smartphones or tablets.

The objective is to work remotely and perform certain tasks outside the premises of the company.

Such a mission requires not only an adequate strategy, but also a system and a platform that can guarantee the security of connections while granting full accessibility to users.

A number of factors determine the viability of such an implementation. Organizations need to regulate access to information and control security risks while managing the devices and applications used.

All this is made possible thanks to data encryption and security certificates as well as the use of antivirus software to protect users.


Mobile device security

As more businesses expand network access and application support beyond traditional desktops to laptops, smartphones and tablets, reports show that 76 percent of CEOs and CIOs place safety at the forefront of mobility challenges.

This concern is becoming increasingly important as employees bring their own devices to work and store sensitive business data in this equipment.

The majority are also leveraging the benefits of best mobile deals when acquiring a business mobile phone. Executives view iPhone, Windows phones and Android devices as opportunities to become more efficient, improve communications, increase revenue and profits.

However, they must ensure that these devices are secure, which is critical for the overall security of any business.

Several key factors pose significant risks to mobile security. One of the main concerns for managers with respect to mobile devices is the confidentiality of information that can be compromised in the event of theft or loss.

Up to 57 percent of companies surveyed in a study mentioned that they have already experienced the loss or theft of a mobile device. Nearly 50 percent of these lost or stolen devices contained sensitive data for businesses.

The complete integration of business processes with communication networks allows end users to access systems from hotspots using mobile devices.

The consequence of this openness is that business networks are more vulnerable and data becomes difficult to protect.

Once a gap occurs in the network, companies can face regulatory, legal and financial consequences.

In addition, these types of incidents can have a significant impact on the company’s reputation and even lead to the loss of a competitive advantage.

Whether for mobile banking or health management, the proliferation of mobile applications has changed the work environment and the market.

Although the level of sophistication and complexity of mobile solutions has increased, attacks on these systems are increasingly difficult to identify and prevent.

According to Gartner, as companies increase mobile functionality, transaction volume and value will increase annually.

At the same time, stealth attacks will continue to compromise mobile security.

McAfee reports that the number of malware targeting mobile devices has increased dramatically.

For the Android platform, attacks grew by 33 percent in 2013 and this trend continues unabated.

IT security managers should expect diverse attacks on mobile devices, particularly attacks that attempt to encrypt corporate data for ransom.

In addition to undetectable attacks aimed at corrupting applications.

As more companies promote the concept of bring your own device, the likelihood of users downloading malware will make business networks more vulnerable.

Businesses are spending huge sums of money to find solutions that will make networks safer.

However, nothing can have a better impact on the security of your network than changing the behaviour of users. The use of strong passwords helps prevent many security breaches.

However, by storing sensitive data directly on a laptop or by forgetting a device in a public place, data privacy may be compromised and your network may be exposed to malicious attacks.


Boosting productivity with mobile devices

With the emergence of mobile devices like iPad, iPhone, Android and Windows phone, companies are more inclined to follow the digital trends thanks to suppliers like

It is clear that these mobile devices have processing and memory capabilities as powerful as PCs from a few years ago. The majority of these portable devices increase productivity by providing users with instant access to information.

However, these levers of efficiency and productivity are also sources of risk for companies.

Confidential data – whether commercial or personal, the data may be compromises in the event of theft or loss. In addition, these devices are then at risk of viral infection, spam or hacking.

Mobile devices improve the productivity of employees within a company because they perform many tasks without the need for a PC. In addition to phone calls, employees can perform the following functions:

– Send and receive their emails

– Send and receive instant messages

– Surf the Internet

– Download and share files on the Internet;

– Use collaborative tools

– Store confidential and personal information.

With such a rich set of features, these devices must be considered as potential vectors of risks for the security of a company.

Leading MDM service providers offer extensive mobile space experience through collaborative work with leading organizations.

The extensive network of mobility experts continually innovates and transforms this space, especially in the areas of device management, Bring Your Device, and mobile enterprise application platforms.

They also offer intellectual property solutions and state-of-the-art products in partnership with some of the most innovative companies in the mobility industry.

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