Platinum level of service

On-call specialist support team

Implementation management

UK based support team

Damage and loss handset cover

Multi-site implementation roll out

We provide on-site implementation staff, on request, for your multi-site organisation.

Our top quality staff will co-ordinate with your dedicated implementation manager (see below), and your site managers to ensure a smooth implementation and distribution of your new handsets to your employees, no matter where in the country they are.

 

On-call specialist support team

Each Platinum client gets a complete team of specialists allocated to the account, with a combined 30+ years of experience.

With direct line numbers and dedicated emails, you are always able to get in touch with exactly who you want straight away.

We are always there for you.

 

Emergency worldwide replacement

Sometimes having your mobile phone operational can seem more than life itself, which is why we provide an emergency worldwide replacement service, on request, to our Platinum clients.

This means you can get an emergency replacement anywhere in the world as quickly as the courier can get there.

All these benefits and more, are in addition to the Gold level services that your account will automatically qualify for.

 

Implementation management

Here at BusinessMobiles.com we know that changing over handsets can be a nightmare, and that technology can sometimes not cooperate.

However, from the moment you join us you will be given a dedicated implementation manager, making sure everything runs smoothly and that your business is not impacted.

From account set-up to handset implementation, your dedicated manager will be supporting yourself and the process every step of the way.

 

UK based support team

Rather than calling an international call centre for help, you will get direct access to our UK support team based in London.

Along with the great support we can give you, we also have access and contact with the help and support teams at all of the mobile networks, such as EE, Vodafone and many others.

Having this ability to liaise with your network directly and having our own support team, means you will get the maximum support and solve any issues you may have.

 

Damage and loss handset cover

We understand that a business productivity relies on your devices working properly, so if you have a faulty handset, do not worry.

We will send you a replacement handset that will arrive by the next working day!

Additionally, we also offer damage and loss cover for any of your handsets, we know that mistakes can happen and devices can be broken, which is why we have this option as we don’t want your business to suffer.

 

Platinum level of service

On-call specialist support team

Implementation management

UK based support team

Damage and loss handset cover

 

Want a better Level of Service, then…

Call us now on 0800 999 2 999

Mon – Fri 8:30am – 5:30pm

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